Mendable

Mendable

Train AI on docs to instantly answer technical questions

Mendable is an AI agent that enables organizations to create custom, secure technical support chatbots by training on their documentation, reducing support ticket volume and improving customer engagement across multiple platforms.

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Details

Free
Closed Source

Overview

Mendable is a high-performance AI platform designed to help companies turn their technical documentation into intelligent, context-aware conversational tools.

Using advanced machine learning, the platform empowers organizations to build custom AI systems capable of addressing technical queries, enhancing customer interactions, and optimizing knowledge management workflows.

Key Features

  • Integrates with over 20 data sources (e.g., GitHub, Notion, Google Drive)
  • Advanced security measures (SOC 2 Type II compliance)
  • Customizable AI training for tailored solutions
  • Role-based user access management (RBAC)
  • Adaptive learning through feedback on AI responses
  • Compatibility with various LLMs, including GPT-3.5 and GPT-4
  • Detailed usage analytics and insights

Use Cases

  • Empowering customer support teams
  • Assisting sales with technical resources
  • Streamlining product documentation navigation
  • Managing internal knowledge effectively
  • Providing answers for technical documentation
  • Enabling self-service customer support platforms

Technical Specifications

  • API-centric architecture for flexibility
  • Integration with Single Sign-On (SSO) systems
  • Data synchronization via webhooks and scheduled tasks (CRON jobs)
  • Component libraries available for React and Vanilla JS
  • Supports both proprietary and open-source LLMs
  • Advanced access control with granular rate-limiting options

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